1. About Us
Bright Spark Creations designs and sells custom-made magic props and accessories for magicians and entertainers. Each product is individually handcrafted to order.
2. Products and Custom Orders
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All items are made-to-order and may vary slightly from images shown on the website.
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Minor variations in color, size, and finish are part of the handmade nature of our props.
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Custom designs are made based on the specifications you provide. It is your responsibility to ensure all information you provide is accurate.
3. Pricing and Payment
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All prices are listed in GBP (£)
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We reserve the right to change prices at any time without prior notice.
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Payment must be made in full at the time of order.
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We accept payment through Square.
4. Shipping and Delivery
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Estimated delivery times are provided during checkout but are not guaranteed.
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Delivery times may vary depending on your location and our workload.
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We are not responsible for any delays caused by couriers or customs for international orders.
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Customers are responsible for any customs duties or import taxes applicable in their country.
5. Returns and Cancellations
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As all items are custom-made, we do not accept returns or exchanges unless the item is faulty.
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If you believe your item is faulty, you must notify us within 7 days of receiving it by emailing info@brightsparkcreations.com with full details and photographs.
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Cancellations must be made within 24 hours of placing an order. After this period, we may have started work and cannot guarantee cancellation.
6. Intellectual Property
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All designs, product images, text, and logos are the property of Bright Spark Creations and may not be used, reproduced, or distributed without our permission.
7. Liability
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Bright Spark Creations will not be held liable for any loss, injury, or damage arising from the use of our products.
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Magic props are intended for use by trained performers. Some props may contain small parts and are not suitable for children.
8. Privacy
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Your privacy is important to us. Please refer to our Privacy Policy for information about how we collect and use your data.
9. Changes to These Terms
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We reserve the right to update or modify these Terms and Conditions at any time without prior notice.
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Changes will take effect immediately upon posting on the website.
10. Contact Us
If you have any questions about these Terms, please contact us at:
info@brightsparkcreations.co.uk